My son's taxes were sent priority mail but the tracking shows that it didn't leave the drop off point. what do we need to refile?

[magpdg]

I have the receipt from the vendor that acts like the postal service agent.  I have the tracking information from the USPS showing it never left the vendor. We have proof that someone already filed taxes and collected a refund using his SSN.  Not sure what to do. I know since he is an adult he has to do most of the leg work but can we mail out his taxes with proof we have or do we need a professional at this point?

[Critter-3]

I would have the envelope tracked since that doesn't seem correct.  And paper returns will take 6 months or longer to process so he is in for a long wait.

If you get proof the return never left the drop off point then mail another copy via USPS and get tracking on it.

[NCperson]

I'd also include a short letter indicating 'identify fraud' so that they don't just process the return as a duplicate and think they are done! 

[Critter-3 · Accepted solution]

Include a form 14039 so he gets an IRS IP PIN so this cannot happen again. 

https://turbotax.intuit.com/tax-tips/security/guide-to-irs-form-14039-identity-theft-affidavit/L7YTP...

[magpdg]

Some good ideas here thank you 

[magpdg]

These are steps already completes thank you 

[SweetieJean]

I've discovered that the USPS doesn't always scan its tracking codes 100% of the time.