My refund $2,000 less than expected. When I asked TT about this, they said I actually owed $1663. But I paid that amount on April 30. Did IRS not receive my payment?

[mrbremson88]

Is there an IRS department I can call to track this down?

[fanfare]

go to www.irs.gov and create your account.

then you can see what IRS says you paid and what you owe.

[DanPaul02]

If you don't understand your amount of taxes paid, then call the IRS at 800-829-1040, and an agent can look at your return and explain to you what happened.

[Mike9241]

if you owed $1663 why do you expect a $2000 refund?

[xmasbaby0]

@mrbremson88 

If you made a payment of $1663 do you have a bank or credit card statement that shows that payment?  Did you make that payment with a request for an extension?    We do not understand how you made a payment for tax due but expect a refund.  Please explain in more detail.