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using online, your return is never saved on your computer. there is only the online file. to recover that file.
use Turbotax's recovery website
Thank you for that guidance. When I access the link to the site you provided, I am not sure where I go next on that site to recover the document. Is there something I need to search on or another link I need to select? Thanks.
@8411vancouver wrote:
Thank you for that guidance. When I access the link to the site you provided, I am not sure where I go next on that site to recover the document. Is there something I need to search on or another link I need to select? Thanks.
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
We better back up. Did you use the Online browser version or the Desktop CD/Download program installed on a computer? What happened when you tried to save it?
A was using Turbo Tax Premier accessed through a CD in my laptop. When I reached the filing stage using Turbo Tax on my laptop an online filing of the return was done and I closed the Turbo Tax on my laptop (without being able to save the return on my laptop).
When I attempted to save the return prepared multiple times on the laptop I received a notification that the save attempt failed.
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