My Ohio local school district tax return was rejected due to "OH-PIT-009". The "Fix my return" button does nothing to help. Has anyone else had this happen?

[lhall3]

It seems the "Preparer" field was not filled.

[Liardae]

Mine is doing the same thing. I tried to connect to someone via phone, and they were basically no help at all. My SD100 form has self-prepared on it, so I'm really not sure what is happening. 

[Hal_Al]

There's a glitch. You may need to wait for an update from TT.  There is a major redesign of the SD interview from last year.

To contact TurboTax (TT) support:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

[Liardae]

Do you know when the update will be and whether this will cause a delay with our federal return if it has already been accepted?

[Hal_Al]

Q. Do you know when the update will be?

A. No.  They only recently started looking into it.

Q. Will this cause a delay with our federal return if it has already been accepted?

A.  No.  Nothing on the local SD or state return affects the federal processing.  The SD return is usually e-filed with the OH state return, so there may be a delay there. 

[Liardae]

Very good! I appreciate you! 

[davector64]

On my 2023 return for State of Ohio "Fix my rejected return" icon button does nothing for me either. Same rejection code "OH-PIT-009" with no resolution in "Help" search. Additionally, "PreparerName" error listed as second error information.

[CatinaT1]

Did you see Hal_Al's response above:

Q. Do you know when the update will be?

A. No.  They only recently started looking into it.

Q. Will this cause a delay with our federal return if it has already been accepted?

A.  No.  Nothing on the local SD or state return affects the federal processing.  The SD return is usually e-filed with the OH state return, so there may be a delay there. 

[Sgiles1]

Mine is doing the same thing. Rejection on my Ohio school district tax return due to code OH-PIT-009 and the “Fix my return” button does nothing. Says there is no preparer listed but it very clearly is listed as self-prepared. When I called TurboTax they said they were not aware of the problem and couldn’t escalate until multiple users called and reported the same problem. Then they closed my ticket without finding a solution! Very frustrating. 

[Sgiles1]

@Hal_Al do you know for certain they are aware and are working on it? When I called earlier they said they had not heard of this issue and they wouldn’t get tech working on it until more people than just me complained. 

[Hal_Al]

I know that I have reported it to the forum moderator and she has acknowledged receipt of my report. 

[l0k183]

My SD100 was also rejected but there is no rejection code in my email! When I click the Fix My Return button, I'm redirected to my tax home page where my Ohio return is listed as pending. So confused because the link from the email shows my Ohio return is rejected. Waiting for a phone call from TT now. 

[Jb801]

Hello all. Mine is doing the same thing. I was on chat for an hr lastnight for this same issue. The live person I was speaking could not give an answer then found this forum. She sent me the email link to here and said to keep checking daily until resolved. So I'm checking in and wanted to make it aware that the more complaints we have the sooner they will get the system glitch figured out. I am suspecting that the majority of Ohio will be having this problem. Hope it gets fixed soon! 

[Liardae]

Mine went through and was accepted...though it had previously been accepted and was rejected. So keep trying. I would guess it's a glitch, as a user above mentioned, and it will sort itself out. 

[CatinaT1]

Try closing TurboTax, clear your Cache and Cookies, and reopen TurboTax.  Make sure you have ran all updates.