My disc is not downloading correctly.

[eglewis42]

I have install and uninstall the turbotax software.  However, the download stops at the activate and goes not further.  How can this situation be fixed?

[LinaJ2020 · Accepted solution]

I will suggest you to contact TurboTax Support. Click here:  TurboTax contact

[VolvoGirl · Accepted solution]

Do you get a blank screen to enter the License Code to Activate the program?

Another user posted this fix. See if it works for you -
change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!

launch TT and the activation screen should launch. copy / paste in your activation code. you should get the 'all set' green check mark

change your resolution back to what is was originally.