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My 2019 file history did not upload into the new 2020 turbo tax when I downloaded it?

Why didn't my 2019 file history did not upload into the new 2020 turbo tax when I downloaded it?
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BrandiLO
Intuit Alumni

My 2019 file history did not upload into the new 2020 turbo tax when I downloaded it?

Are you sure that you're using the same account you used to file your 2019 return? To check all accounts registered to you, please click here.

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