How do I link identities?

Forum|Forum|7 years ago
June 1, 2019
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TurboTax Live Self Employed

Critter

Level 15

Link identities ? Do you mean accounts under different UserIDs ?

skooch_pdx

Level 2

i have 2, potentialy 3 accounts for turbotax that have the same username. i just want to link, or merge them . also trying to find 2018 AGI and it seems to have disapered.

ljh12312313

Level 2

The original question has gone unanswered for years. This is not a tax question; it’s a technical question relating to account management across Intuit products.

What are Linked Identities? How does one link an Identity to another one? Why would one want to Link Identities?

The community seems to think it will help work around the long-standing Intuit problem of users inadvertently creating/using different accounts in different products or tax years when we believe we are using single identities tied to the same email address.

Ugh was hoping for an answer! We changed our name and email but Intuit won't change it. The business name is no long in use!!

How does intuit not understand this??

shootrobergeAuthor

Level 2

Yes, I opened accounts for my business through QuickBooks and had TurboTax for 7+ years now. I just want to change the username and password for TurboTax to the current user name and password for my QuickBooks login info

Critter

Level 15

I don't think you can change the userID in TT ... did you try in QB ?

How do I update my TurboTax account information?

How do I update my TurboTax account information?

To update your TurboTax Advantage account, see these instructions.

To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:

Sign in to TurboTax and select Intuit Account on the left, just above "Sign Out" (you may need to scroll down; click or tap the 3 white lines or Tax Home if you still don't see this).
This will open your Account.
Select Edit next to the information you want to change.

Related Information:

KDouglas57

Level 2

GM,

I created userid: <removed> for my 2018 taxes last year but forgot my password. I tried to log in with forgot password but still couldn't get in. So this year for my 2019 taxes I created a new Userid: KDouglas57. At the end of finalizing turbo taxes for 2019 it asked for my 2018 Agi number...which is only found on my 2018 taxes I generated last year, still unable to get into. How do I link the 2 Userid???

Please email me at [email address removed], thanks