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4 replies

Critter
Level 15
June 1, 2019
Link identities ?     Do you mean accounts under different UserIDs ?   
Level 2
April 26, 2020

i have 2, potentialy 3 accounts for turbotax that have the same username. i just want to link, or merge them . also trying to find 2018 AGI and it seems to have disapered.

 

Level 2
July 13, 2020

We protect your accounts with the latest technology for privacy and security. Unfortunately, this doesn’t allow a safe and secure way to merge accounts.

 

It’s best to use the same TurboTax account each year and to use the same User ID and password for all of your accounts including TurboTax, Mint, and QuickBooks Self-Employed.


What, then, is "linked identities" in the Account Manager?

 

 
Level 2
June 1, 2019
Yes, I opened accounts for my business through QuickBooks and had TurboTax for 7+ years now. I just want to change the username and password for TurboTax to the current user name and password for my QuickBooks login info
Critter
Level 15
June 1, 2019
I don't think you can change the userID in TT ... did you try in QB ? 

How do I update my TurboTax account information?

To update your TurboTax Advantage account, see these instructions.

To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:

  1. Sign in to TurboTax and select Intuit Account on the left, just above "Sign Out" (you may need to scroll down; click or tap the 3 white lines or Tax Home if you still don't see this).
  2. This will open your Account.
  3. Select Edit next to the information you want to change.
Level 2
April 1, 2020

GM,

I created userid: <removed> for my 2018 taxes last year but forgot my password. I tried to log in with forgot password but still couldn't get in. So this year for my 2019 taxes I created a new Userid: KDouglas57. At the end of finalizing turbo taxes for 2019 it asked for my 2018 Agi number...which is only found on my 2018 taxes I generated last year, still unable to get into. How do I link the 2 Userid???

Please email me at [email address removed], thanks