Can't sign in using license code given to me please help.
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Are you using TurboTax Desktop (TTD) and referring to the TTD license code? If so, where did you purchase your TTD product? Was it from TurboTax or from a retailer?
I see that Amazon, Best Buy, Sam’s, Staples and Walmart are now selling a license code for the Online verison.
How to use the Online License Code. It is for federal only. State is additional.
https://ttlc.intuit.com/turbotax-support/en-us/help-article/register-activate-services/como-empiezo-...
But mainly the License Code is for the Desktop program.
How to install and Activate the Desktop Download program with a License Code
How to install TurboTax CD/Download software with license code
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