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Nikinew42
Returning Member

I filed my taxes saying I didn't what the hell

Turbotax says payment complete but didn't get my return
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3 Replies

I filed my taxes saying I didn't what the hell

No---that does not mean that TT thinks you got your refund.   In fact, TT never even knows if or when you receive your refund.   That means you made a choice for how to pay for your fees and TT considers it to be paid.

 

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 If accepted, they try to process it within three weeks but it can be longer.  if you have earned income credit or additional child tax credit, it will be at least the end of February before you see your refund, due to the PATH act that requires that they hold your refund longer.

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 34of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Nikinew42
Returning Member

I filed my taxes saying I didn't what the hell

It's been 30 days since I filed my taxes never got them please help me I can't get ahold of no one

JamesG1
Expert Alumni

I filed my taxes saying I didn't what the hell

The IRS issues refunds, not TurboTax. This means that we can not say for sure why you have not received your refund if it has been longer than 21 days since you e-filed.  The IRS says that it will issue 9 out of 10 refunds to taxpayers in less than 21 days.  However, if: 

  • You have e-filed your 2020 Federal tax return,
  • You are claiming a Recovery Rebate Credit (RRC) on line 30 of the 2020 1040 tax return, and
  • Your tax return has been accepted by the IRS. 

We suspect that the IRS will scrutinize stimulus payments that were issued against the tax returns that claim the Recovery Rebate Credit.  We do not know how much delay that the IRS will incur in such cases. 

 

Implementation of the American Rescue Plan will further strain the resources of the IRS.  IRS live phone assistance is extremely limited at this time.  For stimulus payment questions, call 800-919-9835.

 

Follow the TurboTax COVID Tax Center and the IRS Economic Impact Payment Information Center for further developments.

 

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