3077747
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

tinajeng
New Member

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

I have the same problem on the Bug Sur 11.7.9.

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

@tinajeng This is a known problem.  TurboTax support is working on a solution.

See this TurboTax support FAQ to request notification of the progress and when it is resolved - https://ttlc.intuit.com/turbotax-support/en-us/help-article/other-articles/turbotax-cd-download-mac-...

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

I just received this update from Intuit support:

 

This issue should be resolved by end of day on Friday August 4th.Remember to update your version of TurboTax.

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

It appears to be fixed for me (running Big Sur).  I applied the latest update and the program opened fine.

 

maka99
Returning Member

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

Am still having issues.  How did you apply the latest updates? When I open it still gives me the Turbotax2022 cannot be opened because of a problem.

 

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.


@maka99 wrote:

Am still having issues.  How did you apply the latest updates? When I open it still gives me the Turbotax2022 cannot be opened because of a problem.

 


Did you update your TurboTax software to the latest release?

Click on Online.  Click on Check for Updates.

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

Hi,  I'm still having that problem as well.  I went to the TurboTax website and registered... they send me an update every week that they are still working it.  Still waiting....

 

spark808
New Member

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

To install the update, you need to delete the damaged version that will not open by dragging it into the trash.  Reinstall TurboTax from the original purchase and update the newly installed version. 

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

Thank you!  I just downloaded the new version from the turbotax website... deleted all previous versions.. and it worked.  Glad it's finally working again.  Thank you!

Is anyone having trouble after the latest 2022 Turbotax Mac update? Received a Mac error: TurboTax 2022.app cannot be opened because of a problem.

I'm trying [unsuccessfully] to e-file with Home an Business that I got from Amazon. I've tried everything including hours on the support. Until I ran into this Q&A. Really, Intuit, this is a really bad look. Not one of the support folks know about this issue. Shame..

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question