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dashestock
Returning Member

Income Section Is In A Loop

Honestly TaxSlayer and FreeTaxUSA is what people use when TurboTax bugs out as usually since they don't have an office and it's just an online service.

wdisney491
Returning Member

Income Section Is In A Loop

I am having the same problem.  I am using the download from online.

bilej01
New Member

Income Section Is In A Loop

I am experiencing the same looping issue.

bilej01
New Member

Income Section Is In A Loop

I am experiencing the same looping issue.  Using Turbo Tax Premier CD, Windows 10 desktop

Income Section Is In A Loop

I am experiencing the same issue!!!!!!!

I entered all out 1099-B data and answered all the questions which appear to be identical/similar to the original poster's question!

 

I am using the Mac desktop version of Turbotax Home & Business. The software checks for updates every time I start it up. Presumably, it actually does check.

 

I have been using TurboTax every year since they were a plug in for a spread sheet. I have experienced minor problems several times. This is the first time I have run into anything remotely like this.

 

TurboTax programmers need to solve this problem.  Many more people will have their programs halted by this problem!

Dimwit
Returning Member

Income Section Is In A Loop

Same here...(PC-> CD ->Premier)

You have to chose one of the tabs above to get out of the section, and just leave it there thrashing by itself which I finally did before I went looking to see if the program is ENTIRELY borked. 

 

TTx has a response that is THREE WEEKS OLD here...  https://ttlc.intuit.com/community/income/help/why-am-i-stuck-in-a-loop-in-the-investment-income-sect....  For all the good has done us. 

 

Hopefully the program will work ok but this is not the only issue - as I have found a case where it would not take a non dependent child as anything BUT dependent unless I went into forms and forced the changes that step by step apparently could not communicate to them.  ~Dimwit

Income Section Is In A Loop

Since I entered everything I need to report, I moved on manually to the next section. I am done and ready to file. No errors are flagged in the review. I’m just holding on a little bit longer just in case TTx have a  fix.

Income Section Is In A Loop

Same issue here. Complained 3 weeks ago. TT acknowledged and marked the issue as fixed when it wasn't.

Was getting the email below every few days for a while, then they stopped. Haven't heard squat since. 

Not sure I trust a buggy program to correctly calculate my taxes.

Is there any way to get a refund? 

===================================================

Dear TurboTax customer,
We appreciate your continued patience as we tirelessly work on solving your issue.
We’ll email you when we’ve developed a fix.
Thank you for being a TurboTax customer.
Sincerely,
TurboTax

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