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Im getting unable to connect message when trying to update turbotax 2021.

is there a patch needed to apply updates to turbotax 2021?
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5 Replies

Im getting unable to connect message when trying to update turbotax 2021.

You appear to be posting from TurboTax online which will not open until sometime in December.   Only the CD/download version is available now.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**

Im getting unable to connect message when trying to update turbotax 2021.

I'm having the same issue. Cant download update.

Im getting unable to connect message when trying to update turbotax 2021.

and I'm using the dowload version and yes all my firewalls etc are off.  When I go online there is nothing to download.  I suspect this is why it is failing in the dowloaded app.

Im getting unable to connect message when trying to update turbotax 2021.


@teking3 wrote:

and I'm using the dowload version and yes all my firewalls etc are off.  When I go online there is nothing to download.  I suspect this is why it is failing in the dowloaded app.


Did purchase the 2021 TurboTax desktop edition as a download from this website - https://turbotax.intuit.com/personal-taxes/cd-download/

If so, did you install the 2021 software on your personal computer?  Updates to the 2021 software are automatically downloaded when you start the 2021 program.

Im getting unable to connect message when trying to update turbotax 2021.

I was experiencing the problem of not getting updates to desktop version. I rebooted my router and was able to connect and download updates dated December 9.

Kenneth

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