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You appear to be posting from TurboTax online which will not open until sometime in December. Only the CD/download version is available now.
I'm having the same issue. Cant download update.
and I'm using the dowload version and yes all my firewalls etc are off. When I go online there is nothing to download. I suspect this is why it is failing in the dowloaded app.
@teking3 wrote:
and I'm using the dowload version and yes all my firewalls etc are off. When I go online there is nothing to download. I suspect this is why it is failing in the dowloaded app.
Did purchase the 2021 TurboTax desktop edition as a download from this website - https://turbotax.intuit.com/personal-taxes/cd-download/
If so, did you install the 2021 software on your personal computer? Updates to the 2021 software are automatically downloaded when you start the 2021 program.
I was experiencing the problem of not getting updates to desktop version. I rebooted my router and was able to connect and download updates dated December 9.
Kenneth
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