If I try to import financial data for a second person, TurboTax does not ask me for another login name (and password). How do I get TurboTax to forget the first user?

[jess_barmatz]

I exited TurboTax and restarted. TurboTax still remembers the previous username and password for the financial institution.

[HelenC12]

You need your financial data so you can report the information on your income tax return(s). 

• Please clear your cache and cookies. 

[jess_barmatz]

That did not work.

I cleared all of cache in my browser and deleted the cookies for Intuit.

TurboTax/Intuit still would import financial date for the first username.

I had to enter the IRA distribution manually for the other spouse.

[fanfare]

"I had to enter the IRA distribution manually for the other spouse."

OK

TurboTax does not handle your situation very well when both spouses use the same financial institution.

@jess_barmatz 

[mwnahas]

I did the same still have the same problem. Cleared cache and the intuit cookies. Must have the credentials stored somewhere else.

[CarissaM]

Please follow the workaround here for more than one login with the bank. @mwnahas