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[xmasbaby0]

This is the public user forum.  No one here can access your account or authorize any sort of refund for you.  You can make your request with Customer Support.

They are available from 5 a.m. to 5 p.m. Pacific timeMonday - Friday

Use the word ”billing” instead of the word “refund.” 

https://ttlc.intuit.com/questions/1899263

[Critter]

First, here's to stop your Advantage membership (annual subscription):

https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription 

And here's an online refund request form.  Submit it within 60 days of having received your product.

https://support.turbotax.intuit.com/forms/refund-request.jsp

If you have any problems with the refund form, here's how to reach TurboTax Support by phone:

If you are an Advantage member, log into your Advantage account and scroll down past the FAQ links.  Near the bottom of the page you should find a special Advantage phone number to directly contact Customer Support.

If you are not an Advantage member, use the form at the link below to schedule a call back, or it may provide a number.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

https://support.turbotax.intuit.com/contact