I want to talk to someone

[karsrn]

I want to talk to someone

[AnnetteB6]

See the following article for more information about contacting TurboTax by phone:

What is the TurboTax phone number?

[Missy115]

Why I cannot talk to someone at Turbo tax. I have not received my refund from IRS and  you keep wanting to take out my payment . I am angry with The IRS and Turbo Tax, It has 12weeks since I filed and my sisters before I did and she has not received hers yet either. Why can't   Turbo Tax find out why or talk to me Person To person.

My name is Diana Folks and my  Phone number is [phone number removed]

[AmyC]

Make sure your return is accepted and processing. If it was rejected, you won't get your refund.

You can check the IRS website  to check the status of your return.  You  must enter the primary SSN, filing status, and the gross amount of the refund. You may also call IRS @ 1-800-829-1040. The gross amount is what is on your actual tax form, not what you may receive after fees, etc.

The IRS is hard to contact, see this.  Each return must be cross checked for the normal and now with the new laws:

• stimulus- is it correct, pay missing amounts, do they need to be added for the new stimulus
• unemployment - is it on there, was it filed with the $10,200 subtraction, does it need to be adjusted
• premium tax credit - is it on there, is there an amount due, adjust the return
• EIC - is it on, were they banned, is there a record of release to claim?
• Child credit -anybody else claim, how old are kids, what is allowed
• Typos, offsets, and so on for still more, it is a long process this year to check each return for so many things.
• If there is a problem, you will get a letter explaining the issue.

The IRS is also processing returns mailed in last year and handling the current stimulus. They have scheduled this summer to adjust unemployment on returns.

The more items on your return, the more complicated the processing. Some people are getting their refund in two parts.

@Missy115

[P280560992]

I want to cancel the $85 one I down loaded I don't have a laptop 

[P280560992]

Can I talk to someone 

[LindaS5247]

Click here for information on Turbo Tax Support.

Click here to contact Turbo Tax for assistance.

[P280560992]

I want to get my $85 refunded. I pushed the wrong botton.

[HollyP]

Click here for contact info. 

[TimothyRDixon]

I can not print my forms out for keeping

[DoninGA]

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@TimothyRDixon wrote:

I can not print my forms out for keeping

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You have to have a PDF viewer installed on your computer, such as Adobe Reader.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

Or -

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2022 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets

[lskoike]

I filed my Federal Tax Return manually so I don't want to e-file my Federal return. 

[lskoike]

Did you get my message?

[DoninGA]

@lskoike If you mailed the 2023 tax return to the IRS, then you have completed your filing.  You can close the TurboTax online account.