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I, too, have found what appears to be a solution. I am using TurboTax 2022 on a Mac laptop running Ventura 13.2.1. I used a variation on Gray Wyn's suggestion. First, I found the Keychain entry for the Intuit ID with the Password matching the requested "pdrxxx..." on the Keychain Access app. I found two (2) Intuit IDs, only one (1) correctly matched the requested Keychain Password entry. Each Keychain ID entry was for a different Application, version year, of TurboTax. Right-click the matching Password to view the GET INFO screen.
I found that the requested Keychain Password allowed access for the previous version of TurboTax, 2021. Rather than DELETE the Keychain Password entry and possibly create a problem for accessing the TT2021 Application and data, since I created the 2022 file from 2021 data file, I added the Turbotax 2022 application to the Access Control list of allowable applications for the 2021 Keychain Password. I opened TT2022 and was able to open the FILE menu and save the file. I verified the save by checking the GET INFO screen for that file. I then closed the file and application, reopened, saved, and rechecked the Get Info screen. The screen reflected a new Modified date and time. I did a final check by accessing my Tax 2021 application and files. The TT2021 app suggested an update. I ran the update, access the file, and ran a Final Review of the 2021 Return. It appears that the issue has been solved, however, I have not done a RESTART of my computer. I will do so after I run a backup. If any issues are found I will provide a follow-up to this post. Please, let me know if this helps.
Please see the below TurboTax FAQ, which includes instructions on how to remove the password:
How do I access my password protected TurboTax Desktop file if I forgot the password?
Trying to install Turbo premier. Turbo wants my "keychain password". I don't know what this is.
Tiffany, I can't complete install. Can't get past this keychain issue because I don't know what a keychain is.
Take a look at the following TurboTax help article to see if it will help:
How do I access my password-protected TurboTax Desktop file if I forget the password?
Can confirm that it worked for me, too.
This worked for me and I was then able to download the 2024 Tax software on my Mac- previously I kept getting prompted for the keychain password.
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