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mrbilln
New Member

I used the CD now that computer crashed.

I wanted to use on my PC and go on line it says my code was already used!   Do I need to purchase another Turbo Tax?  What Can I do

 

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2 Replies

I used the CD now that computer crashed.

Where did you purchase the product?

 

You will likely have to contact Support.

 

What is the TurboTax phone number? (intuit.com)

I used the CD now that computer crashed.

Let me guess ... you used the CD originally but the new comp doesn't have a CD drive ?

 

Easiest thing to do is copy the installation file you downloaded to the old computer to a thumb drive to transfer it to the new computer.   OR  use a portable CD drive ... they are cheap and you may need it for other things later.   Otherwise you will need to contact TT support so they can push a download into your account. 

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