I'm unable to pay the fee to file

nicollemerkel · ‎April 18, 2022

Can't pay the turbo tax f
ee

xmasbaby0 · ‎April 19, 2022

Use this IRS site for other ways to file for free. There are 8 free software versions available from the IRS Free File site

https://apps.irs.gov/app/freeFile/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Tazz3L · ‎April 16, 2023

I have this same problem. I Can't type in the boxes to login to pay nor can I type in the Call the Agent option to enter the confirmation number. HELP!

TiffanyL · ‎April 17, 2023

@Tazz3L

Can you please try the steps provided below to see if that resolves your issue:

Log completely out of your TurboTax account
Clear cache and delete cookies
Then log back in and see if you are still having the same issue

You can also try a different web browser. If this does not work, please respond back here and let us know.

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Tazz3L · ‎April 17, 2023

I waited overnight and was able to enter the info the next day. I think the Intuit servers were overloaded last night. This problem was happening in the Home and Business Desktop software in a windows environment, not in a web browser. Thank you for your suggestion. It is resolved now without doing your steps, just waiting until morning.

Peace be with you in this busy season!

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I'm unable to pay the fee to file