I’m trying to finish my California 2023 taxes but it says the forms aren’t available

[jimsoltonner]

same here - federal and state acceptance confirmations received but unable to print the state return - anyone else other than this original poster

[dearbhai1]

I checked this and it says the forms I need are available and ready to print.

[dearbhai1]

You need to select the fed 1040 and then it allows you to select California.

[jimsoltonner]

Has anyone gotten a satisfactory response for this issue?  Has anyone tried to use the competing product H&R Block Taxcut and knows if same issue over there?  My concern is that while unable to print, I received confirmation that the state return has been accepted - I can't tell if this is an actual e-file issue that will delay the return/refund process or if this is a TurboTax local software print issue.  Anyone?

[Karl02]

Still couldn't print my California return as of this morning (1/30), but CA FTB says my refund is approved after pending/review yesterday.

As it was, I had strange errors when attempting to file early last week after TT made me pay $20 to efile for CA. After payment it brought me back to the tax program, but with bugged out pages with an endless "next" button and nonsensical strings of text where data should go. I thought maybe I just paid $20 for nothing. I had to reload the program because it was going nowhere. Starting it again it let me go through the process of e-filing and it acknowledged the $20 fee was already paid to e-file for CA. The returns were submitted on 1/23. Wouldn't allow me to print the CA return and that's where I still am now.

Not using TT anymore. I might have to request a copy from the franchise tax board, which is $20.

[genem2]

PSA:  Please see this earlier comment regarding NETFILE.

[Karl02]

Genem2, that is Canada. 

[genem2]

That link refers to just Canada?  Not seeing that on the page...

[fatherlu]

Maybe the last response to this thread could provide some answers: https://ttlc.intuit.com/community/taxes/discussion/re-unable-to-file-2023-federal-tax-form-using-e-f...

[Karl02]

@genem2 

That link is for Canadian TurboTax and references "T-slips and Releves" which are Canadian tax documents. Note that the link is .ca and not .com.

This is the US TurboTax support page for "How do I print a copy of my tax return in TurboTax?"

@fatherlu 

Hopefully we can print it February 1st. Thanks for sharing.

[genem2]

Too funny.  Sorry I missed that. I was given that link from TTax support agent.

Good eye!

[CatinaT1]

This is a known issue in TurboTax and we are working to resolve it as soon as possible. As soon as we have a resolution for you, it'll be shared on Community. The issue is scheduled to be resolved end of 1/31. Please do not file prior to 2/1.

[jimsoltonner]

This issue is fixed with today's update.  

[Karl02]

Finally works now.

[fatherlu]

Worked for me also.

The frustrating part of the process was one representative after another getting you to "consider" that the problem was with your computer, even when everything was updated. What should have happened is for them to take screenshots of these problems and quickly get the real tech guys to replicate the issue so they can fix it quicker.