I’m trying to finish my California 2023 taxes but it says the forms aren’t available

[dediva63]

I have never got this before.

[DoninGA]

Many of the California state tax forms are not yet available for tax year 2023.

Go to this TurboTax website for federal and state forms availability - https://form-status.app.intuit.com/tax-forms-availability/formsavailability?albRedirect=true&product...

[dediva63]

There is nothing for California on that link.

My Federal has been accepted but my state is still pending. 

Would the lack of forms also cause this?

[DoninGA]

Pending indicates your state tax return is waiting to be pulled from the TurboTax servers by the state of California for processing.

[dediva63]

I figured out how to get to the State of California forms availablity.

It shows my forms are available to print and efile so why is it not working in my desktop version?

Is there a patch for this? Do I need to redownload the program?

[dediva63]

I still can't access the California files.

How do I contact support?

[Chip10]

Same problem (Federal accepted, CA submittal pending since 1/20).  Anyone find more info or resolve this? 

[fatherlu]

Same problem...even on the most basic return with just one W-2 for less than 50K--and standard deduction--nothing else.

01/27/2023

[dediva63]

I was on the phone for about an hour they sent me me a new State to download.

It worked while I was on the phone then I exited and went back in I was back to the original problem.

I had to manually go on to the State of California website and do my taxes myself.

It was accepted immediately. 

I purchased the download from Costco and never had this issue when I used the CD.

Turbo Tax associates have no idea what to do.

They told me wait till the forms are ready, I said until when April? They didn't have an ETA.

I will be requesting a refund for my efile fee they charged me and then reach out to Costco for a refund on their end as well. 

This has been my experience. I wouldn't wait and go directly to the CA FTB website and file on there.

Not getting the state version again. Not worth the headache ot the extra money.

[dediva63]

Here is their customer service number [phone number removed].

Good Luck!

[ChipP]

Spoke with CS this morning. Tried very hard yo assist but couldn’t provide explanation or solution. Speculated state submittal may be timed with IRS stated acceptance date of 1/29 (even though my fed return was accepted 10 days ago…) and suggested I wait a day before digging deeper. Just received confirmation text that it was accepted (1/29 @ 0930PST)   

[genem2]

Check this out:

TurboTax Desktop

For tax year 2023, TurboTax’s print feature becomes available when NETFILE opens on February 19, 2024. To print a copy of your return after that date, complete the following steps:

Never had that delay before.

Source: How do I print a copy of my tax return in TurboTax? 

[fatherlu]

The "Netfile" guidance is weird. I would ask, "Why?"

[DoninGA]

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@fatherlu wrote:

The "Netfile" guidance is weird. I would ask, "Why?"

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The user that posted that is from Canada and is referring to a Canadian tax filing procedure.  They posted on the wrong TurboTax website.

[Karl02]

Still can't print my California return even though I got a notification just now that it was accepted. Despite it still saying forms unavailable.