I’m trying to efile my taxes and have to pay for the products but my payment keeps getting rejected saying it can’t verify info

[MoniqueLO_]

You may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information. 

If you need additional assistance, please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you. 

@carissacoury