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I’m trying to download 2020 software but every time I purchase, the 2022 software gets purchased. Is it not available anymore?

This is the link I use: https://turbotax.intuit.com/personal-taxes/past-years-products/2020/

But it only when I click 2020 and click the home and business software I get the 2022 software in my cart.
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5 Replies

I’m trying to download 2020 software but every time I purchase, the 2022 software gets purchased. Is it not available anymore?

Contact TurboTax support for this problem.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

rjs
Level 15
Level 15

I’m trying to download 2020 software but every time I purchase, the 2022 software gets purchased. Is it not available anymore?

The 2020 download is supposed to be available. The purchasing page is broken. The problem has been reported.

 

I’m trying to download 2020 software but every time I purchase, the 2022 software gets purchased. Is it not available anymore?

Ok thank you. I guess I will just wait to call about it on Monday.

PaulD CPA
Employee Tax Expert

I’m trying to download 2020 software but every time I purchase, the 2022 software gets purchased. Is it not available anymore?

Sorry for the inconvenience.  This issue has been resolved as of 5 PM PST on Tuesday, December 2022

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
PaulD CPA
Employee Tax Expert

I’m trying to download 2020 software but every time I purchase, the 2022 software gets purchased. Is it not available anymore?

Sorry for the inconvenience.  This issue has been resolved as of 5 PM PST on Tuesday, December 2022

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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