I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc

[VolvoGirl]

A 2018 form?  Or the AGI?

The 2018 AGI is on 1040 line 7.  It will be on the first page.

How to find the AGI   

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

[Critter]

If you are in the same account as last year  then click on HOME and scroll down then click on 2018 to see the AGI....

[Critter]

Try these steps to recover your User ID or password:

1. Go to our account recovery page.
2. Enter oneof the following:
   • Phone number (recommended)
   • Email address
   • User ID
3. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

• If you’re still unable to recover your account, select Try something elseon the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

[Jazzymae9]

I need my 2018 a

[DoninGA]

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@Jazzymae9  wrote:

I need my 2018 a

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The 2018 AGI is on the 2018 Federal tax return you filed on Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...