Re: I’m order to complete my taxes it is asking me...
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest second stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc

 
5 Replies
Level 15

I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc

A 2018 form?  Or the AGI?

 

The 2018 AGI is on 1040 line 7.  It will be on the first page.

How to find the AGI   

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

 

 

Level 15

I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc

If you are in the same account as last year  then click on HOME and scroll down then click on 2018 to see the AGI....

 

AGI 2019.jpg

Level 15

I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc

Try these steps to recover your User ID or password:

  1. Go to our account recovery page.
  2. Enter oneof the following:
    • Phone number (recommended)
    • Email address
    • User ID
  3. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

  • If you’re still unable to recover your account, select Try something elseon the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

New Member

I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc

I need my 2018 a

Level 15

I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc


@Jazzymae9  wrote:

I need my 2018 a


The 2018 AGI is on the 2018 Federal tax return you filed on Line 7

 

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on View adjusted gross income (AGI)

 

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

 

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

Dynamic Ads
v
Privacy Settings