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That's weird. Do you have your return correctly set up as a joint return? When you have been entering income have you been seeing spots with each name for income?
Yes, it’s set to married filing jointly and it gives me the credit on the state, but not the federal. Yes, both of W2’s are entered, one for each of us.
@brendarenee14 So when you try to enter the educator credit it will only give a spot for your spouse? What?
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
Customer support is available from 5 a.m. to 9 p.m. Pacific time daily
No, there’s a place for both of us. If I enter the amount in my box and 0 in his it says I don’t qualify. When I enter the amount in his box and 0 in mine it says we qualify.
Do not enter a zero in his box. Leave it blank instead. The software does not like zeros.
I’ll try that. If that doesn’t work, I’ll call that support number. Thank you!
I’m having the same issue. It won’t deduct if I put the amounts in my spouse’s name (my spouse is the teacher). But it will allow the deduction if I put the expenses in my name. This doesn’t make sense. Both of us earn income. My spouse lists her occupation as a teacher.
Qualified expenses are deductible only to the extent the amount of such expenses exceed the following amounts for the tax year, for the spouse who has the Educator Expenses.
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