I keep getting sent back to e-file after putting in my Driver's license info.... What's up?

[beverlybarr-msn-]

Form won't complete e-file and sign and send?

[blue_bullet1]

Make certain the exp and issue date formats are close to one recommended format.  Mine were somewhat different in MT.

[TiffanyL]

@beverlybarr-msn- 

Can you please try the steps provided below to see if that resolves your issue:

• Log completely out of your TurboTax account
• Clear cache and delete cookies
• Then log back in and see if you are still having the same issue

You can also try a different web browser. If this does not work, please respond back here and let us know.