I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?

megan-sullivan · ‎January 1, 2020

Carl · ‎January 1, 2020

@megan-sullivan what version OS are you on? @macuser_22 will need to know.

BlackMurray817 · ‎February 27, 2021

BigSur 11.1

KatrinaLO · ‎February 27, 2021

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number here. If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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spen586 · ‎March 8, 2021

I have the same issue in that I keep getting "TurboTax quit unexpectedly " I am running Mac OS Catalina 10.15.7

ChondelLO · ‎March 8, 2021

Please see the TurboTax Help article below for assistance with troubleshooting TurboTax for Mac download issues.

Troubleshoot TurboTax for Mac download issues

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BlackMurray817 · ‎March 8, 2021

A telephone call to Turbo Tax solved the problem

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I just ordered and downloaded TurboTax Premier for Mac and upon install, the program won't open. I keep getting an error that it "quit unexpectedly." Any tips?