2848261

I have two computers with TT on them. I download state A (as the free version on computer 1) and then paid to download State B. On computer B, I did the reverse.

So, now it wants to charge me for state A on the second computer.

Any ideas?

posted

Connect with an expert

2 Replies

I have two computers with TT on them. I download state A (as the free version on computer 1) and then paid to download State B. On computer B, I did the reverse.

Yeah, I think your stuck. Call in and ask for the state download. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

I have two computers with TT on them. I download state A (as the free version on computer 1) and then paid to download State B. On computer B, I did the reverse.

I connect with support live and they fixed the issue.

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post