I have to refile as my taxes were not accepted but my computer has crashed & I can't get back into refile what do I do?

-falson10 · ‎April 13, 2023

can a talk to a real person?

xmasbaby0 · ‎April 13, 2023

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time daily

Were you using the CD/download or online software? If you were using the CD/download, your tax return is not stored online. It is only on the hard drive of the computer you were using. You may need to start over using online TT if you cannot get your computer issues resolved soon enough.

Or...you could request an extension:

https://ttlc.intuit.com/turbotax-support/en-us/help-article/internal-revenue-service/file-irs-extens...

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

MoniqueLO_ · ‎April 13, 2023

Yes. Please feel free to contact Customer Support so you can speak with a TurboTax representative who can assist you.

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I have to refile as my taxes were not accepted but my computer has crashed & I can't get back into refile what do I do?