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I have completed my takes. I am trying to file, but when I click on the file tab the screen turns white and nothing happens.

I have completed my taxes, but it won't let me file.  Everytime I click on the file tab, the screen turns white and does nothing.  What is going on?
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3 Replies
KathrynG3
Expert Alumni

I have completed my takes. I am trying to file, but when I click on the file tab the screen turns white and nothing happens.

Try using a different device or checking that your device meets minimum system requirements.

 

Please see this article for more help: Troubleshoot blank screens, missing buttons, or missing images,

I have completed my takes. I am trying to file, but when I click on the file tab the screen turns white and nothing happens.

I just experienced the HANG you had in 2022when the FILE tab is depressed. How did you resolved.

 

Thanks 

DianeW777
Expert Alumni

I have completed my takes. I am trying to file, but when I click on the file tab the screen turns white and nothing happens.

If you would clarify your situation we want to help.  Please add some additional details if you are still unable to file your tax return.  

 

TurboTax returns are being e-filed regularly at this time and the IRS will retrieve the returns no later than the open filing date of January 27, 2024. 

 

@phawkins1944 

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