I have completed 2024 return. Unfortunately my desktop died. I've managed to salvage most of hard drive and transfer to new desktop. Trying to retrieve online backup?

brianjbeck · ‎May 19, 2025

xmasbaby0 · ‎May 19, 2025

Sorry--if you used desktop download software, there is no "online backup"----the tax return was stored on your own hard drive. It is not stored online. If you are using the desktop download, you will need to download the software to the new computer and --sadly--start over.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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xmasbaby0 · ‎May 19, 2025

Sorry--if you used desktop download software, there is no "online backup"----the tax return was stored on your own hard drive. It is not stored online. If you are using the desktop download, you will need to download the software to the new computer and --sadly--start over.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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I have completed 2024 return. Unfortunately my desktop died. I've managed to salvage most of hard drive and transfer to new desktop. Trying to retrieve online backup?