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I had to correct some items on my return it got rejected I’m trying to sign and resend it’s not allowing me to. I need help

 
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4 Replies

I had to correct some items on my return it got rejected I’m trying to sign and resend it’s not allowing me to. I need help

Same thing happened to me. Sadly i had to opt of if the advance and just do direct deposit and it worked. It’s sucks but at least i was able to finally submit them. 

DaraLO
Intuit Alumni

I had to correct some items on my return it got rejected I’m trying to sign and resend it’s not allowing me to. I need help

Make certain you're following the steps listed in the following Help Article:  How do I fix a rejected return?  If you continue to have this issue, reply back and we can further assist you.

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I had to correct some items on my return it got rejected I’m trying to sign and resend it’s not allowing me to. I need help

Yes it works now but now I’m having a problem with for 1095-a I’m getting error code f8962 I spoke with several workers @ Turbo tax they troubleshooted with me and had me even delete the forms clear my cookies & clache, and it’s still getting rejected and I don’t even need the for it’s a two question form first question asks did you receive  unemployment for 2021 I answered yes cause I did and the second question ask did you receive a 1095-a from marketplace I answered “NO” and it keeps switching to “yes” and that’s why it’s rejecting it. Guess it’s a bug in there system. ☹️

GeorgeM777
Expert Alumni

I had to correct some items on my return it got rejected I’m trying to sign and resend it’s not allowing me to. I need help

It appears you have attempted several times, unsuccessfully, to e-file your return.  Moreover, you believe you have correctly selected "no" to the question ''Did you receive a Form 1095-A?''  When you select No, TurboTax will revert your selection back to Yes.

 

The reason you can’t change your response to NO, is because the 1095-A as well as Form 8962 are now included in your return.   But, if you do not have a 1095-A and know you will not be receiving one, you can delete the 1095-A from your return.  This will also remove the 8962 and allow you to change your answer to the 1095-A question to NO.   If you have confirmed that there is no 1095-A available from the Marketplace, follow the steps below.

 

  1. Delete the 1095-A form - see below
  2. Revisit the 1095-A section and answer NO to the 1095-A question
  3. E-file your return again

 

To delete the 1095-A from TurboTax, when you are signed into your tax return:

 

  1. Search for 1095-A or search for 1095-a and use the Jump to 1095-a link to be taken to the questions.   
  2. Answer the question about unemployment and the next screen will show your 1095-A that was started.
  3. Use the Delete button or the trash can icon depending on your version to delete the form.
  4. Confirm the deletion. 

 

You can also delete the form in Forms Mode, if using the desktop software or by clicking on Tax Tools and then Tools, and then 'Delete a form' in TurboTax Online.

 

Once the form is gone, TurboTax will accept a NO answer and you can then re-submit your tax return.    If it is rejected again, please refer try deleting the 1095-A again after February 3rd.   There is an IRS processing error occurring now that will be corrected on February 3rd, so try back on the 4th if you don't have a 1095-A and your return is rejected again.   

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