It appears you have attempted several times, unsuccessfully, to e-file your return. Moreover, you believe you have correctly selected "no" to the question ''Did you receive a Form 1095-A?'' When you select No, TurboTax will revert your selection back to Yes.
The reason you can’t change your response to NO, is because the 1095-A as well as Form 8962 are now included in your return. But, if you do not have a 1095-A and know you will not be receiving one, you can delete the 1095-A from your return. This will also remove the 8962 and allow you to change your answer to the 1095-A question to NO. If you have confirmed that there is no 1095-A available from the Marketplace, follow the steps below.
- Delete the 1095-A form - see below
- Revisit the 1095-A section and answer NO to the 1095-A question
- E-file your return again
To delete the 1095-A from TurboTax, when you are signed into your tax return:
- Search for 1095-A or search for 1095-a and use the Jump to 1095-a link to be taken to the questions.
- Answer the question about unemployment and the next screen will show your 1095-A that was started.
- Use the Delete button or the trash can icon depending on your version to delete the form.
- Confirm the deletion.
You can also delete the form in Forms Mode, if using the desktop software or by clicking on Tax Tools and then Tools, and then 'Delete a form' in TurboTax Online.
Once the form is gone, TurboTax will accept a NO answer and you can then re-submit your tax return. If it is rejected again, please refer try deleting the 1095-A again after February 3rd. There is an IRS processing error occurring now that will be corrected on February 3rd, so try back on the 4th if you don't have a 1095-A and your return is rejected again.
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