I got an email stating my state return was rejected and I need to find my return to open it and find the problem?

[kddeg]

My state return was rejected.

[BillM223]

We would be delighted to help you, but we need to know what state and what the state reject code was.

Remember that we in the Community cannot see your private tax data, so please help us help you.

[T-hawk104]

No code, email only saying that New York state was rejected.

[T-hawk104]

Added info says it was error in our (ttax) software.

[rhanssk1n]

The same thing happened to me this evening.  I filed my Federal and State taxes with no errors.  I just found out today that my State taxes were rejected because of a TurboTax software error.  Don't worry it was there error and it is easy to fix.  Just do the following:

* Log into TurboTax

* Select State Taxes

* Make any corrections if prompted

* Continue to do a final review

* E-file your return

* They told me that I would not be charged for my State refile

All is great except you paid extra to buy a TurboTax version that included Federal e-file and then paid an extra $20 to e-file.  They should at least refund the extra you paid for the State e-file since your State refund will be delayed.  I filed very early and now just received my Federal refund today.  I assume the State software error must have had something to do with that.  The good news is that this is the only problem I have had with TurboTax since I started using it when it was first released.  

I am going to call someone about a State e-file refund.  Perhaps you should also.  The important thing I finally got my first COVID-19 Vaccine yesterday!  Hope you got yours too.

[TerukoL]

Since you continue to experience the same problem, even after following the troubleshooting steps, please click the link to contact TurboTax customer support for further assistance.