turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies
hskopek
New Member

Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

I found that my problem was that I did not enter a mortgage amount. Because of that, I was unable to enter the property tax amount. I have a home office, so I was able to enter it there.
That are also instructions online that say to clear the web browser then close and reopen Turbo tax.
Hope this helps. 

Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

Thanks but I have No mortgage. Most annoying is I had the Exact Same Problem last year.

Only difference Turbo Tax support corrected it for me Free. This year they want me to Pay for an Upgrade 

to Fix Turbo Software Glitch!!!  Not Happy

KrisD15
Expert Alumni

Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

If you are using an online program go into your return

Click Federal

Click Deductions & Credits along the top

Scroll down and click "All tax breaks" 

(you may need to answer Yes/No questions to get to this point in the software) 

UNDER "All tax breaks" scroll down to "Your Home" and click "Show more" 

Scroll down on the list  that opened to "Property (Real Estate) Taxes and click "Start" 

Enter the amount of property tax paid on the next screen titled "Enter any additional property tax you paid in 2019" 

The name of the screen is a bit confusing, but that is where you would enter it. 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
sunbus9
New Member

Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

Will accept any number I key in the field

DaraLO
Intuit Alumni

Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

@sunbus9  I don't understand your issue.  Can you provide more detail about the exact issue you are experiencing?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Cannot enter Property taxes in the Federal return, when I click on Update button, the software goes blank?

Ill give this a try thanks for the info I'm using TT Deluxe

why cant TT fix this? Had the Exact same problem last year!

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies