You'll need to sign in or create an account to connect with an expert.
Your post indicates you are using the TurboTax Deluxe online edition -
Deluxe online edition for a federal tax return - $40
State tax return when using the Deluxe edition or higher - $40
Option to pay the TurbTax account fees with the federal tax refund - service charge $40
If you do not file a state tax return, do not request to have the TurboTax account fees paid from the federal tax refund, request the optional Max benefits package, or Upgrade to one of the higher editions then there would not be any further charges.
Additionally, there are no e-file fees when using the online editions, federal or state. You only pay for the use of the TurboTax software to assist in completing the tax return.
You are posting from online Deluxe--which costs $60. If you have to prepare a state return it is another $50, or if you choose to add extra features like MAX you have to pay additional fees. If you already paid $60 for Deluxe you need to go to exactly the same account with the same user ID to finish preparing the return.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
To get a copy of your previously filed returns prepared with online TurboTax https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
When you requested your extension you were supposed to pay your estimated tax due. Did you enter the payment you made into your tax return? Go to Federal>Deductions and Credits>Estimates and Other Taxes Paid>Other Income Taxes
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
msv1
New Member
ronaldspencesr
New Member
smithc1447-gmail
New Member
brokenankles89
New Member
ronaldspencesr
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.