I cant log into my account that I filed my taxes with

[DoninGA]

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

[3536]

I just need to do my 2020 taxes,  I have been tying to log in for a hour.

[3536]

Re: I cant log into my account that I filed my taxes with

[DoninGA]

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@3536 wrote:

Re: I cant log into my account that I filed my taxes with

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You have to sign onto your 2020 online account using the exact same User ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the User ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2020 account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

To access your prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

[3536]

Re: I cant log into my account to file my 2020 taxes

[Darrencoppers]

I have tried to log in ive even had codes sent to me and used them, also ive answered all the personal questions right still wont let me in.

[KathrynG3]

You may have more than one account. See: How many TurboTax accounts do I have?

To recover your account, see: Account Recovery Request for your TurboTax Account.

To see what the IRS has on file, go to:  IRS View Your Tax Account.