I can't efile my state because my efiled federal return was in another separate turbotax file due to complex domestic partnership rules. how do i efile the state then?

[xmasbaby0]

You have to e-file your state return from the same software that you prepared and e-filed your federal return from.  You cannot prepare or e-file a "stand alone" state return.  Information flows from the federal to the state return.  

[VolvoGirl]

Sorry you can't efile state.  You can only efile state from the same account the Federal was efiled and accepted.  You will have to print and mail state.

[bernicetsai]

I remember I was able to efile both last year there should be a way around it.

can someone ever find a way around it?

last year they seem to login to my computer to figure something out.

[xmasbaby0]

Your choice--spend some time on hold with customer support tomorrow if you want to.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time 7 days per week through October 25, 2019.

(I guess I just don't get it.  When you have waited until mid-October to file your tax return, and are down to the wire, what is the sudden sense of urgency to e-file instead of just mailing it--so it takes a little longer--you have already delayed filing for six months now.)

[bernicetsai]

FYI - I used downloaded Turbotax on my desktop.

Federal and State are on two different files (not software).

I had to file individual for federal and join for state hence they need to be in two different files.

I just efiled federal but state had a requirement to do federal FIRST but it wasn't aware of the other file.

Turbotax did not have this requirement last year.

[bernicetsai]

I called the customer support earlier today and they had no clue. then transferred me to tax expert who said there may be a way to do it through screenshare. The tax expert said he'd email me email instruction, but nothing came through, He also said i can login online to get online chat (which turns out all require me to pay??) and he also told me the hours is until midnight PST. everything seems to be wrong info.

[VolvoGirl]

Sorry you have never been able to efile state from a different return file from federal.

 Are you filing MFS?  Then you would have 2 separate files, one for each spouse.  And you can efile both federal and state.

But if you need to file a Joint federal and separate state returns see,

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-joint-federal-return-and-se...