I began my tax return online and missed the deadline. Now the website says I need to pay upfront and download desktop software which I didn't do before. Is this right?

[VolvoGirl · Accepted solution]

Yes.  Did you already pay for Online?

Online is closed now so you can not start a new 2018 return.  Oct 15, 2019 was the last day to efile.  2018 is now the prior year. You can only buy the download for prior years. You have to buy a separate program for each year. They only sell the last 3 years. You need a full Windows or Mac computer to install it on. Buy the download here
https://turbotax.intuit.com/personal-taxes/past-years-products/

You have to print and mail prior year returns. When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s. Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return. Don’t forget state.

Important! Mail Federal and State in separate envelopes and mail each year in separate envelopes.

If you are getting a refund, there is not a penalty for filing past the deadline. You have 3 years to file for a refund. If you owe taxes, the interest/penalties will be calculated by the IRS based on how much you owe and when they receive your return and payment. The IRS will bill you for this; it will not be calculated by TurboTax.

How to file a prior year
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-prepare-a-prior-year-tax-return/00/25...

Did you start an online return last Year? How to finish a prior year online return
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-...

[Critter]

Yes ... the online system has closed permanently ... to complete a 2018 return you must use the downloaded version ... follow the instructions to save the return you started so you can finish it without starting from scratch ... Good news is you don't need the Premier version any longer unless you want/need the extra guidance ... so start with the Deluxe version .... AND all returns must be printed, ink signed and mailed.