I am unable to transmit file why

[ltfcarmen]

Customer service phone number

[DoninGA]

What is preventing you from e-filing the 2020 tax return?  What message are you receiving when you try to e-file?

[Ron20]

Validation failed: Tax program Update Required There is an update available for your tax program.  Before you can file electronically, you must get this update.

Tax program Update required - there is an update available for your tax program............

Looks like we've had a technical hiccup.

Try e-filing again. If that doesn't work, you can print your return and file by mail.

[Mike Rooney]

why can I not transmit my 2021 tax file.

[DoninGA]

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@Mike Rooney wrote:

why can I not transmit my 2021 tax file.

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What message do you receive when you try and e-file the tax return?

[e1boulay]

I get a message that says:
Tax Year 2021 transmissions are not available - TurboTax is not ready to process tax year 2021 for this return.

What does that mean?

[edwkos]

I'm having the same problem, please help.

[DEFRISCOB]

I am getting the same message.  What is wrong with Turbo Tax this year?  In past years, when you signed in it looked for any updates.  Is is no longer doing that?  How do you update?

[edwkos]

I was on the phone, for hours, they know about the problem, and their working on a fix, soon.

[RFWolf]

I am having the same problem, and it's Thursday, 2/10. I get a message saying tax year 2021 transmissions are not available. Turbo Tax is not ready to process Tax Year 2021 for this return. And I already paid the $20 to efile- what gives, Intuit?

[MichelleLO]

What is the error message you are receiving?
If the error is related to your state return, which state?

@RFWolf

@edwkos

@DEFRISCOB

[RFWolf]

I am getting an error saying Turbo Tax cannot file for 2021, trying to file for NC. I guess the NC forms are not ready, perhaps?

[MichelleLO]

It does appear that some North Carolina state tax forms are available but several are still pending. You can check the status of the specific forms needed for your North Carolina return in the link below.

State forms availability table for TurboTax individual (personal) tax products

If you find that the forms needed for your return are available and you are still receiving the error message, please comment back. 

@RFWolf

[afloyd2386]

Same problem with NC return. Is there not a way to submit Federal and Intuit/TurboTax submit the NC forms once ready? How to we submit them separately? It is highly unethical to push your promotion for Free filing with a deadline of Feb 15th but not have the issues resolved so people can actually transmit the returns. This is one of numerous posts on this issues going back over a week. Please advise!!!!

[MichelleLO]

You can file your federal return now and then come back and finish up your state return when all of the forms are ready. Please see Can I file my federal taxes now and skip my state for later?

@afloyd23856