You'll need to sign in or create an account to connect with an expert.
You can try logging out of the program, clearing your history, and then logging back in. This may rectify any issues with the transmission.
Also, be sure you are using the following link to file for the Stimulus Registration.
Attached is some additional information in regards to the stimulus payments.
How will the Stimulus package affect me
[Edited 4/6/20|1:11pm PST]
I have the same issue. We are using the stimulus registration tool, not filing taxes.
When reviewing the information, it appears the FEIN is not provided on the created 1099 form for interest (Turbotax creates a $1 entry during the registration). However, if you do update the FEIN to 99-9999999 (as recommended by another employee response), the registration does still not go through and instead returns the statement the transmission didn't go through due to an error.
Thank you for the information, we are looking it this issue and will get back with you.
Our team looked into this matter, please retry electronically filing your stimulus registration later today. This issue should be fixed.
Please make sure that you are using this link for your Stimulus Registration. Here is where you can find where to file your Stimulus Registration on this link:
Can I please have some help with the same issue? I did not file this year just filing for the stimulus payment and everytime it tells me that my transmission wasn’t sent. Please and thank you.
I've been having the same issue as the original poster.
Still not working for me ! (4-7, 12am.)
Please see the TurboTax FAQ below for assistance with transmission issues:
What if Transmit Returns doesn't work?
keep getting the transmission didn't go threw error, also tried using different browsers.
Please make sure that you are using this link for your Stimulus Registration. When you are on this webpage, scroll toward the bottom and select, If you don't need to file your taxes this year.
did that on both browsers, still ends up saying same thing, and it doesn't say why the error comes up.
I am sorry you are having this issue, there could be something else going on, here are a couple of things that you can try to get past this snag,
If this doesn't work try this:
If you have no luck, please contact us.
The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.
We're open daily from 5 AM to 9 PM PT.
The problem is not browser or PC related, although I wish it were as simple. Despite the original poster's description of the error as being one found within the information submitted--and my echoing of that description--I attempted all technical solutions, and none of them worked (although not surprisingly). Chrome, Firefox, etc will all have the same issue as it is not related to the browser but TurboTax flagging something for review that does not need review, and the stimulus registration tool not allowing the user to simply skip it.
The issue is because TurboTax stimulus registration tool does not supply a FEIN for the $1.00 interest it adds, and when attempting to either leave it blank or add 99-9999999 as the FEIN it will still reject the submission.
The error received is:
Did you file in this link and selected the link that says "If you don’t need to file your taxes this year" register now."
Just like the other users have mentioned. I've followed your suggestions to a T. Going to the Link, selected the link that says "If you don’t need to file your taxes this year" register now." Cleared history and cookies, turned off pop-up blocker, using different browser, restarted computer. It's still giving error message "Your transmission didn't go through" without listing any reason.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
ylooman
New Member
olsendg
New Member
jgeisel85
New Member
jcomputer2008-ya
New Member
usurero6
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.