How to I retrieve a lost install code or a code that I am sure is correct but which is rejected for activation? 2) Updates for re-installed TurboTax ALWAYS Fails

USAOzi · ‎September 12, 2025

How do I retrieve lost or incorrect activation codes for products purchased since 2015?

xmasbaby0

2019 was the first year that license codes were used for the download software. Prior to then, there were no license codes. Sorry.....you cannot newly install/download software older than 2021 now. You will not be able to "re-install" that old software now. TurboTax no longer supports or updates the older software, nor does TT provide the state downloads for years earlier than 2021.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Expert does your taxes

Do it yourself

Resources

Support

How to I retrieve a lost install code or a code that I am sure is correct but which is rejected for activation? 2) Updates for re-installed TurboTax ALWAYS Fails