How to fix state return rejection code: MA_PersonalPropRentalIncome_R17_All.

[mtumenas]

here's my token 1176634

[BillM223]

I am looking at your token (1176634), and I have two comments/questions.

1. Which TurboTax product are you using, the Online product or the desktop?

2. While looking at the return, I downloaded a Massachusetts update, and the result was a $25 increase in your refund(!).

The Online product is updated automatically, of course, so if you are using the Online product, could you try it again?

If you are using the desktop product, please update the software (look at the top left for "Online" - yeah, I know, weird - click on it and then click on "Check for Updates"). Or, of course, you could just close and reopen the product. Then try to e-file again.

3. In either case, please let me know what happens. Same for the other users here, please me know what happens...thanks!

@mouadallila 

@Abbylou 

@jimale2024 

@cgrantp 

@devadoss

[shamim73]

Token: 1176825

I am using the online version of TurboTax premium

[soneill129]

I've upgraded multiple times and still get rejected

[BillM223]

@shamim73 

Thanks, shamim73, still won't e-file?

@soneill129 Are you a desktop user? If so, when was the last time you tried to e-file? Thanks.

[mtumenas1]

Using online product. 

Yes, on 2/2 when I first filed, it was $25 higher than today.   I made a minor change in charitable deductions.  I have efiled 4 times.  As far as I can tell, I have one chance left before I have to manually file.   I tried twice last week and twice today.

I loaded all my figures in Mass Tax Connect- did not file yet and they come out to be the higher number...

Why am I getting this weird error?  I don't want to lose my last chance to efile.

[shamim73]

I'm trying to e-file... not luck, same error code

[cmlacey14]

I am also getting this error, filing online. Awaiting solution.

[rekupp]

I am also having this issue. Out of state partial resident in MA. I have re-submit every day since the original submission and still receive the same rejection error.

[mtumenas]

Have you submitted more than 5 times yet?  I am reluctant to try again until I am sure it works, as I was told that you can only submit/efile 5 times.

[mouadallila]

UPDATE: My State return just got accepted today finally after 2 rejects. All I did was review both state and federal returns again and I noticed that there was an increase of $9 in the state refund so after going through the review I submitted my return and it got accepted an hour later. 

Anyone still having the issue may need to review both state and federal returns and resubmit. 

Thank you all for helping me out.

[cmlacey14]

I tried that and it still gets rejected. Still awaiting a solution. 

[Abbylou]

I have gotten rejected twice alread..the first time was about a week ago when i first filed and the second one was today…I am gonna wait a few days and try again…maybe the update will have taken place

[mathsnowrun]

I am also having this error.

[stan2300]

Greetings,

I'm getting the same error as well:

Reject Code MA_PersonalPropRentalIncome_R17_All

Now today, the message from turbo tax states:

"There are pending updates from the Department of Revenue for topics related to your tax return. There will be a software update available on February 23, 2024 that addresses the issue. On or after that date, please access your return and update you software (for online products, this happens automatically). Proceed through and review your Illinois return, and re-transmit your return (you will not be charged again). Alternatively, you may wish to print and mail your return to the proper taxing authority."

Note the following errors with this statement:

1.) "Please update you software" : Grammatical error

2.) Wrong state. This says Illinois.

Please advise.