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How do I remove permission to "use tax info to improve your experience"

 
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22 Replies

How do I remove permission to "use tax info to improve your experience"

See the following:

 

How to access and manage your personal data from your Intuit Account

 

Here's how to access and download your personal data:

  1. Sign in to TurboTax, if you haven’t already
  2. Select Intuit Account on the left
  3. Now select Data privacy
  4. Select Download and then follow the screens to submit your data request

You’ll get an email once your data is ready, with instructions for downloading. Requests can take up to 45 days, depending on how much data is involved.

 

You'll be able to submit a new request for data from the same account after you receive that email.

Once you've downloaded your personal data file safely and securely from your Intuit Account, use the instructions below as needed to open the file and view it in a way that’s most helpful to you.

How do I remove permission to "use tax info to improve your experience"

This doesn't answer the question regarding removing consent to use the tax info.

 

I'm filing a complaint regarding not being able to remove consent from your website.

How do I remove permission to "use tax info to improve your experience"

Please clarify how this answers the question asked by the user. As far as I can tell, there is no option to revoke permission. If there is no such option, then please say so.

cs_pnw
New Member

How do I remove permission to "use tax info to improve your experience"

I feel uncomfortable with this new requirement on TurboTax. Is it even legal not to give users option to opt out? 

Is it time to look for an alternative??

HeatherPLO
Intuit Alumni

How do I remove permission to "use tax info to improve your experience"

You should be able to decline the consent and move forward. Please try logging completely out of the TurboTax website, then clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, please try a different browser.

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How do I remove permission to "use tax info to improve your experience"

The question was how to revoke permission once it was already given.

 

I accidentally consented to using my tax return for ads, however, I want to revoke the permission. Refreshing and changing browsers does not bring the option back again.

 

Here is what a tried:

Incognito

New browser (Safari and Firefox)

Chrome, Safari, and Firefox on a different computer

SForrestLO
Intuit Alumni

How do I remove permission to "use tax info to improve your experience"

Please see this Turbo Tax help article and click on Privacy Center. 

What happens after I share my tax info with Intuit?
 

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How do I remove permission to "use tax info to improve your experience"

I don’t get why Intuit can’t just say.

 

1. No you can’t remove the permission once you consent to us using your info.

2. The permission is revoked after 1 year


No need to send articles that dances around this issue.

vk11
New Member

How do I remove permission to "use tax info to improve your experience"

Dear Intuit/Turbotax,

I have also filed this consent by mistake. Please let us know how it can be revoked. Thank you

sgamil
New Member

How do I remove permission to "use tax info to improve your experience"

me too i signed to one of the questions by mistake , 

the only thing that i can find is 

goto: Intuit Account -> Prefrences

then scroll to the bottom

you will find two switches about Ads 

not even sure this will revert my signature or not

CatinaT1
Employee Tax Expert

How do I remove permission to "use tax info to improve your experience"

Here is the Intuit Privacy Center: https://www.intuit.com/privacy/

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How do I remove permission to "use tax info to improve your experience"

Please do not beat around the bush. Just say you can't revoke consent. This looks like a trap set in turbotax software. Turbotax is making us sign this and not even show what we signed. This is the treatment of paying customers. You probably do far worse with free one.

Cynthiad66
Expert Alumni

How do I remove permission to "use tax info to improve your experience"

Write to privacy@intuit.com and say you want to revoke your consent for use of your tax return information by Intuit and its sibling companies. Intuit also has a site for privacy questions.

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How do I remove permission to "use tax info to improve your experience"

I signed two consents as I was mislead - one is for intuit to use my tax information to improve their system. I didn't even read the other one. Spent a couple of hours talking to intuit support representative. They can't even tell me what I signed. Turbo tax software doesn't show what I signed. Do you know what I signed. There are 2 consents before we give credit card to file. in both we fill our name, spouse name and date.

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