How do I qualify for CA EITC? My AGI is under $19,000.

[Bsch4477]

Check your qualifications here. 

https://www.ftb.ca.gov/file/personal/credits/EITC-Calculator/Home

[MCDONGZ121]

For 2024 turbo tax: I checked CA FTB EITC calculator -- qualified (meet all the conditions) with positive credits. But turboTax 2024 said "Not qualified" so that no credit. Believe it is a software error：how to fix it? 

[KeshaH]

If you'd like, we can look at your return and see exactly what you see to  help come to a resolution. The return will be scrubbed and won't include any of your personal details.

If you're using TurboTax Online:

Once you're logged in to your account,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.

- click okay and you'll get another message with a token

Please reply to this message with your token so that we can further assist you.

[MCDONGZ121]

The token is:

[phone number removed][phone number removed]8

Thanks.

[KrisD15]

Your post only has a phone number, which is personal information and should not be shared. DO NOT POST YOUR PHONE NUMBER

The agent is asking for a TOKEN number. 

Please follow the steps that agent supplied if you would like someone to look at a sanitized copy. 

[MCDONGZ121]

That is token #, don't know why your system say it is phone number. That is:

nine zero five nine nine seven eight zero eight two eight three three six seven one - four three eight eight six six six eight

[VolvoGirl]

See if I can post it for  you

9059978082833671-43886668

Or you can post a screenshot of it.

[MCDONGZ121]

[MCDONGZ121]

yes, correct. Thanks. Wondering when feedback could be expected? 

I also sent the screen shot of the token number, but it said the message was not delivered.

[KeshaH]

One of the requirements for California EITC is that your investment income must be below $4,053. Based on your return, your investment income exceeds this amount and that's what is disqualifying you from California EITC.

Per the IRS, investment income includes:

- taxable interest and dividends

- tax-exempt interest

- capital gain net income

- income from residential rental property

@MCDONGZ121 

[MCDONGZ121]

Great. Thanks a lot.