how do i get the code accep ted?

[user17729034320]

how do i get the activation code tobe accepted?

[LindaS5247]

To get your TurboTax activation code accepted, make sure you are using the 16-digit code from your confirmation email or TurboTax package if you purchased it at a retail location. Also, make sure you are signed into and verify you are signed into the correct, corresponding Intuit account. 

If you are using a Desktop product, you can copy-paste the code form your email.  Double-check for any typos.  Make sure you are not using the code for the wrong version of TurboTax (i.e. TurboTax Desktop vs Online), and check for typos if you manually entered your license code.

You will have to Sign in to or create your Intuit Account to get started. If you have not done this, you can follow the instructions below:

1. You can sign in to or create an Intuit account directly at https://accounts.intuit.com. 
2. If you encounter a blank screen instead of a sign-in option, or you're redirected to the sign-in page,  go here if you have a Mac or here if you have Windows.
3. If you have an account and are having trouble logging in to it, use this link; I need help signing into my Intuit Account.
4. Enter your license code.
5. Start using TurboTax.

You need an Intuit Account to use TurboTax Desktop for a few reasons:

• You can be confident that you are activating an official Intuit product.
• Your license code will be stored for other uses.
• Faster help because our experts will know what product you’re using.

You can also contact TurboTax Customer Service using this link: Turbo Tax Customer Service

Click here for I can't find my license code

Click here for How do I get started with TurboTax Desktop?

Click here for How do I find my license code for TurboTax Desktop?

Please return to Community if you have any additional information or questions and we would be happy to help.