I can't find my license code

by TurboTax •   216
Updated December 11, 2025 5:27 AM

Your license code is a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software, lets you to finish installing, and begin using TurboTax Desktop.

Here’s where to find it:

  • If you purchased TurboTax Desktop from an authorized retailer, your license code is printed on the front of the box insert.

  • If you purchased TurboTax Desktop directly from TurboTax.com, your license code is included in your order confirmation email and can also be found in your Intuit Account.

  • If you purchased TurboTax Desktop through TurboTax Advantage, your license code is included in your order confirmation email and can also be found in your Intuit Account.

Still can’t find your code? Contact us.

Found what you need?

Already have an account? Sign in

(4.6/5 | 323,970 reviews)

TurboTax flag icon

Unlock tailored help options in your account

Person smiling while representing TurboTax

Get answers to all your tax questions

Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Expert Assist.

Intuit Logo
TurboTax LogoCreditKarma LogoQuickBooks LogoMailChimp Logo

©1997-2025 Intuit, Inc. All rights reserved.
Intuit, QuickBooks, QB, TurboTax, Credit Karma, and Mailchimp are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.

Security Certification of the TurboTax Online application has been performed by C-Level Security.

By accessing and using this page you agree to the Terms of Use.