- Community
- Support
- TurboTax
- Get started
- Install or update products
I can't find my license code
by TurboTax•211• Updated 4 months ago
Your license code is a 16-character combination of letters and numbers (XXXX-XXXX-XXXX-XXXX) that verifies the software and allows you to finish installing and begin using TurboTax.
Note: The 2019 product has a 14-character combination of letters and numbers (XXXX-XXXXX-XXXXX).
Here’s where to find it:
- If you got TurboTax Desktop from an authorized retailer, your license code is printed on the front of the box insert.
- If you got TurboTax Desktop directly from TurboTax.com, your license code is printed on the packing slip.
- If you got TurboTax Desktop through TurboTax Advantage, your license code is printed on the envelope.
Still can’t find your code? Contact us.
Unlock tailored help options in your account
More like this
- How do I find my license code for TurboTax Desktop?by TurboTax
- How do I get started with TurboTax Desktop?by TurboTax
- I need help signing in to my Intuit Accountby TurboTax
- Avoid phishing scams and spoofed sitesby TurboTax