How do I fix a reject code IND-901

[tdivenwhisler]

my mother- in law was marked deceased on previous taxes but it was incorrect

[Critter · Accepted solution]

There is no fix for this error unless you remove MIL from the return ... your only choice will be to mail in the return. 

[Carl]

Once an SSN is marked as used or deceased by the IRS, that's it. The IRS locks that SSN permanently and forever so that it can't be used fraudulently. You have absolutely no choice but to mail the return to the IRS at this point.

The reject code IND-901 indicates that the social security administration has been notified the person is deceased. The IRS pulls all of their information from the social security administration every year. The only way possible to fix this, is for the owner of that SSN to personally visit a local social security administration office and prove they are who they say they are so that they will fix the problem.  The bottom line is, you have to fix this with the Social Security Administration. You can "NOT" fix it any other way. Additionally, you can "NOT" fix it so that you can e-file the 2019 tax return. But you can fix it so you can file 2020 and later tax returns.

Understand that this not only affects taxes. It will also have a direct impact on your MIL to collect *ANY AND ALL* social security benefits that she may qualify for in the future.  So the owner of that SSN must fix this in person themselves directly with the Social Security Administration. Nobody else can do it for them.

[Gmk1]

I received his rejection code, I spoke with the local Social Security office, they said that my ssn is not locked and has never been locked. They are mailing a letter to me staying this, so what caused my rejection?

[LindseyLO]

Assistance with fixing your rejected return has been provided for you by clicking here. 

[TammyBritton]

How do I fix reject code IND - 901

[MichelleLO]

Please see the information provided above in this thread regarding this rejection code. 

@TammyBritton 

[4417]

Sooo, you're saying that the person who owns the SSN number must correct this??  The person is dead, how can you explain your hypothesis ????  

[HeatherPLO]

The information provided above included posts from 2020 and generic rejection information.  

For this rejection code, you will need to file by mail versus e-filing since the social security number has been locked.  To switch from e-filing to mail, please see our Help Article.  

@4417